Unpaid ..Overlooked ... and adding up. Why the city of Jacksonville is stuck with a mega million dollar tab - for ambulance service. 3 The city of jacksonville is writing off ten years - and almost nine million dollars in old ambulance bills. For a decade people who've been transported by ambulance in the city of Jacksonville haven't been paying their bills... and the backlog has been growing. Channel 4's Scott Johnson has been looking into this - and found out city leaders had no idea this was even happening. 3 if you've ever needed an ambulance you know the bill can be high ... sometimes hundreds of dollars... maybe higher. Many times people can't simply pay the bill... and now the city of jacksonville has to eat a lot of that money... almost 9 million dollars worth. 00-0617-2344-50 as city leaders try and balance their every tighter budgets each year... they were stunned to find out taxpayers are losing out on millions in people who take the ambulance through JFRD ... but never pay the bill. I caught up with city fire chief marty senterfitt. Marty Senterfitt/JACKSONVILL E FIRE CHIEF23:25:07 - collections for fire rescue is all handled through a third party billing company, we don't get involved in that as a fire department. so I started talking to city leaders about this debt collector the city contracts with... a company called intermedics.city councilman john crescimbeni was shocked to learn just today that the city has to write off almost eight-point-nine million dollars in uncollected debt that's been accruing over the past ten years.JOHN CRESCIMBENI 23:25:51 - I think what's more concerning is that it stayed on the books so long, so the question that needs to be asked, is did they know it was not paid. Because if someone's not going to pay you they're not going to pay you.There's no reason to have it on the books for 5,6,7,8 years, that doesn't accomplish anything.the city's chief financial officer tells me the reason this happened is because Intermedics recently updated their software and found all these unpaid bills that had been forgotten about for the past 10 years. Crescimbeni... who's on the council finance committee wasn't happy.23:26:39 - I think it's more a question about the company we hired to collect that debt not doing a sufficient job. now here's an interesting thing about this. After this was discovered the city cancelled the contract with Intermedics. but they were allowed to re-bid on a new contract...and they won. This company is now contracting with the city again. But i'm told with much stricter protocols so lost debt doesnt' go unreported for years. So, scott, let's be clear. This isn't new money the city has to pay out or new money that's being lost in this tight budget year? This is money that's been lost over ten years that they're just writing off now?