Technicians who value their careers keep their certifications up to date and rely on good word-of-mouth advertising to bring in repeat customers. Don't be afraid to ask for a specific technician if you have a preference.

Think of it as choosing a doctor for your car. There are lots of them out there, but some will set you more at ease than others.

Final considerations

Torbjornsen has a couple more pieces of advice before you make your final decision.

First, you should start shopping for a repair facility before you need one. It's much easier to make a sound decision before you are faced with a broken down vehicle, he said.

"Intelligent decisions are made after evaluating the facts," he said. "Emergencies create an emotional environment that thwarts clear and decisive action."

Finally, he also recommends not limiting your comparisons to the phone or the Internet. Torbjornsen said you should be sure to visit a shop in person before making your final choice.

This will allow you to not only size up the people you will be trusting your car to, but also to look at the certifications they have hanging on the wall, talk to current customers and see what the shop itself looks like.

Distributed by Internet Broadcasting. This material may not be published, broadcast, rewritten or redistributed.