America's best major airlines

Published On: Apr 03 2012 10:48:14 AM EDT   Updated On: Apr 30 2014 02:32:33 PM EDT

Embry-Riddle Aeronautical University and Wichita State University used Department of Transportation data to rank the top major U.S. airlines in 2013. The study examined on-time arrivals, mishandled baggage, bumpings due to overbooking and consumer complaints.