Mayor Alvin Brown released this statement:
"The Sheriff's Office and Florida Highway Patrol are empowered as independent agencies to make the best decisions for citizens. We respect their independent authority to decide how to manage their resources and protect the public."
Florida Sen. Audrey Gibson, who sits on the Transportation Economic Developmental Appropriations Committee, was shocked to learn about the long response times.
"The division of highway safety budget is contained within that committee and when they made their budget request, there was no request for any additional officers, so no one has contacted me about it," said Gibson. "I'm not trying to minimize anybody's discomfort, but I think we have to make sure that we general public safety first in terms of what's going on in the community and what officers are responding to," she continued.
Gibson says she's committed to finding a solution everyone can be satisfied with.
"No one has to put pressure on me to do the right thing," Gibson said. "So, if there's a conversation to be had, I welcome JSO and I welcome anyone from FHP to come and talk to me."
But the problems go beyond politics, according to State Farm Insurance agent Matt Carlucci.
"If there is an uninsured motorist at the scene, sometimes they're a little evasive and sometimes they're maybe apt to leave the scene of an accident," Carlucci said. "So a quick response might mitigate that problem."
According to Carlucci, about 50 percent of drivers on the road today are uninsured or have limited car insurance. If they take off, he says the policy holder ends up bearing the brunt of the responsibility, and can streamline the process of filing a claim.
"It helps the insurance company sort through who was at fault, and it allows the sheriff's office or FHP to find any witnesses there that can kind of attest to what happened," Carlucci said.
Channel 4 Crime and Safety Analyst Ken Jefferson says you don't have to have a police report to file a claim, but you should have your driver's license, vehicle registration and proof of insurance ready to exchange with the other driver in a crash.
"If you're on the interstate and traffic is flowing, traffic is moving, and people sometimes aren't as nice on the interstate because they're trying to get where they are going, put on your emergency flashers and go to the next exit, or the next available emergency lane area where you can pull off safely, exchange information and then be on your way," said Jefferson.
Carlucci says taking pictures of any damage can be important evidence for your insurance agent.
"A picture can be worth a thousand words. For any type of insurance claim, whether it's at the home or out on the road, so that's a good idea, " Carlucci explained.
Officials with FHP and JSO say they will continue to communicate on a regular basis, and don't have any official plans to make any adjustments to the zones or responsibilities beyond what they've already implemented.