"She was very emotional; she hung her head; she's ashamed. She was crying when I met with her. She knows what she did was completely wrong, but all that while, she'd never made one effort to call or contact her family at all," Schofield said.
Years homeless while husband under suspicion
She spent the first two years homeless, living under bridges, eating food thrown out by restaurants after they closed.
For the next seven years, she lived in a camper with a man she had met. They made money as day laborers, cleaning boats and doing other odd jobs for which they didn't have to show ID and were paid in cash.
After that relationship soured, Schofield said, she lived on the street again for another two years.
Lee Heist even became a suspect though he was eventually cleared.
Some believed he was involved in Brenda Heist's disappearance, he said.
"The hardest thing I had to deal with was, the families of some of my children's friends would not let them play with them, because of what they thought of me. That just tore me apart. I hope they've learned a lesson not to prejudge," he said.
In 2010, Lee Heist filed a petition with the county court to have Brenda declared legally deceased, according to a Lititz police news release. It was a measure necessary for closure, he said.
Lee Heist later remarried and said he will learn to forgive his former wife.
But for Morgan Heist, forgiving her mom may not be easy.
"I hope to eventually forgive her one day for myself, not for her," Morgan Heist said.