A family of 10 is coping after losing nearly all of their belongings, including valuables and documents, in a van fire Thursday.
A husband and wife and their eight children, ranging in age from 9 months to 15 years, were moving from Jacksonville to Atlanta.
Jason and Alicia Haller said they had just bought the van about four days ago and were having trouble as they were driving on Interstate 10 at Cassat Avenue on the Westside. They said they were getting off at the exit and trying to get to a gas station for a bathroom break when they looked out the window and saw flames coming out.
IMAGES: Van goes up in flames
That's when Alicia stopped the van and tried to get her family out safely.
The parents said their 15-year-old rescued the two youngest children from the fire, and everyone got out OK.
"The oldest is 15, my son Jeff," Alicia said. "And then Ashley is 14, Carley is 12, Adrienne is 9, Chandler is 7, Kennedy is 5, Chloe is 3, and (Jonah's) 9 months today."
"The whole van was like engulfed in flames," Alicia added. "There was really no time to do anything."
The family also lost cash in the fire, so they said they need money to get to Atlanta.
Off-duty firefighters and the Jacksonville Association of Fire Fighters raised money to put the family in hotel Thursday night and brought them food and basic necessities.
"When a person's down and out and you're able to come in and help, it's a really good job. It makes you feel real good inside," said Mark Treglio, of the fire union.
"It makes me feel great that there's actually people out there caring enough to do that," Jason said. "They could have just put out the car and walked away, but they didn't."
As the family tries to recover, they know they lost a lot but still have what's most valuable.
"I told them we can just draw more pictures, get more toys, clothes, whatever we lost, but I couldn't get them back if I had lost them," Alicia said.
The fire union has a website set up to accept payments and donations for fire victims. To donate, scroll down on the site and click "donate." For those who would like to donate clothes or offer transportation to Atlanta, email Channel 4's Vic Micolucci.