A trainer for one of Jacksonville's best known charitable groups, "K-9's for Warriors", is considering legal action against an airline. He says an employee for Southwest Airlines... FORCED him to disclose his own disability. According to his attorney, that is a violation of the federal law known as HIPPA. Richard Starks says he was flying from San Jose, California to Tampa -- with a layover in Phoenix -- he was traveling with a service dog he was transporting for a victim of the Fort Hood mass shooting. He says he had to go through a rigorous line of questioning by the airline employee before he was allowed to board with the dog. Starks sat down with Channel 4's Ashley Harding to explain why he believes Southwest was wrong .. and why he hopes his story will inspire change. 3 3 3 :00-:05:25-:331:09-1:181:55- 2:08"honestly, it's affected me a lot worse than I thought it had. I was angry and I was upset."TRACK Richard Starks calls his flying experience last Saturday with Southwest Airlines one of the most difficult of his life. Starks is a trainer for K9's for Warriors and says he was transporting Stew, one of his newest service dogs. As he tried to board, he says one of the employees started asking a lot of questions about the dog, and wouldn't let him on. "one of the things that he stated was that he was tired of people passing off fake service dogs and flying their animals for free. I mean, we have the exact same problem. That's not something we want."TRACK Starks says he told the employee who he was, what he was doing with the dog, and even showed him his Service Dog ID, but that STILL didn't work.Eventually, he says he was forced to disclose the details of his own disability. As a trainer who works every day with service dogs for disabled vets, he says it's a move NO ONE should have to make."it's not acceptable.If I met the guidelines and customer service said I could board, why wasn't I allowed to?"Starks is now deciding if he should file a lawsuit. His attorney says what happened was illegal."the violation was forcing him to disclose what his disability was in order to get on the plane. That was made very clear to Mr.Starks, that if he watned to get on the plane, what he was going to have to do was disclose his disability."TRACK We reached out to Southwest Airlines, they provided us with this statement: "With respect to this particular situation, our information confirms that our employees acted in accordance with our procedures and in compliance with federal regulations.Nevertheless, we regret having disappointed K9s for Warriors and any misunderstanding with regard to our procedures.TRACK Starks says in the end, a lawsuit wouldn't be about money. He just wants to make sure something like this doesn't happen to anyone else."our biggest wish would be an education campaign, a PSA, something that educates or you know, a training program that one of the service dog companies could spearhead. We could spearhead it." "richard Starks and his attorney have not yet decided when and if, they will file suit. They say they want to keep the window open and hopefully, make things right with Southwest. I'm AH, Ch 4, TLS.