For questions related to the Family Medicine at Main practice, visit or call 877-552-1299. This call center is open from 7 a.m. to 7 p.m. Monday through Friday, and 10 a.m. to 4 p.m. on Saturdays until May 4.

Anyone with questions related to the Shands Jacksonville clinic should contact the toll-free Shands Jacksonville Support Center at 877-676-0383. The support center is open from 9 a.m. to 9 p.m. Monday through Saturday until July 10.