About 382,000 property tax bills are being mailed to Duval County property owners this week, Duval County Tax Collector Michael Corrigan announced Wednesday.
That means homeowners will soon see the exact amount their taxes have increased as a result of a 14 percent increase in the millage rate last month to avoid budget cuts that City Council members say would have included police officer layoffs and the closure and fire stations and libraries.
It was estimated that the owner of a homesteaded house valued at $150,000 would have to pay $140 more next year, but that will vary based on any change in assessed value.
Property taxes are due in full by March 31 and are considered delinquent on April 1, but a 4 percent discount is extended to property owners who pay current taxes by Nov. 30. Last year, taxpayers saved approximately $33.5 million by paying early and receiving discounts.
Payments can be made by mail, online, or at any of the nine tax collector branch locations. Beginning Friday, all tax collector branch locations will have a drop box located inside the branch at the greeter desk for customers to easily drop off their tax payments without having to wait in line.
The drop box will be available during the normal operating hours, Monday through Friday 8 a.m. to 5 p.m.
New this year, property owners can pay via e-check on the tax collector’s website through an agreement with Bill2Pay, a payment processing company. There is a $2.50 convenience fee collected by Bill2Pay for those using the service.
“We instituted the e-check option in response to customers who wanted to pay online without having to pay the 2.5 percent credit card convenience fee charged by the processing company,” Corrigan said.
For several days after tax bills go out, the tax collector's call center (904-630-1916) temporarily experiences high call volume. Property owners who are having trouble getting through to our call center are encouraged to email their question to firstname.lastname@example.org. Those who still wish to speak to a representative are encouraged to wait a week and call again, when call volume is expected to decrease dramatically. Many answers can be found on the office's website. People can also file change of address notices online to insure their bills go to the right place.
Even if they do not receive a property tax bill in the mail, the property owner is still responsible for paying his or her taxes by the March 31 deadline to avoid penalty.