The Mall of America thinks the program is of such value that it mandates participation in store leases, Murphy said.
"When a new store manager says, do I have to do this, the answer is yes," Murphy said. "It takes time and commitment and the willingness to work through it and see it to fruition," he added. "And you also have to actually practice your plan. It's got to be a living plan, and you practice it often."
Need a plan? Steal Murphy's.
"I encourage plagiarizing," he said. (You gotta love a cop who encourages you to steal.)
Lock-down drills are "not a silver bullet," Murphy acknowledges. "Sad to say, there is no silver bullet. If the bad buy gets in your space, it's time to attack or flee," he said.
But, Murphy says, if the Mall of America can do it, with its 500 stores, huge eatery, and indoor amusement park, your shopping mall can do it too.
And they will, he says, if they care more about protecting people than merchandise.