The report says detectives were not sure of Rayne's credibility and had trouble buying her story, especially because Cherish was scheduled to fly to California to visit her father the next morning.
Sgt. Lonnie Mills, who led the investigation in the field, said "he has been doing investigations long enough to be aware of the fact that there was a possibility that the mother could have been hiding the child from the biological father," according to the report.
Mills also commented: "From a normal parental standpoint, some of the things that the mother did were things that a rational parent would not do."
Mills explained Rayne's unusual behavior, saying, "When she cried, she moaned and cried, but he never saw any tears."
He said Rayne also "made odd comments to the missing detectives that she was a psychic and wanted to help the police with finding missing persons; she made the comment that when the police do bring her daughter back, it will be in a box."
Those concerning statements from Cherish's mother are part of the reason Mills did not call in additional detectives for many hours.
But because of the delay, this case was not called a kidnapping until 2:15 a.m., three hours after Cherish disappeared and more then two hours after detectives saw Walmart surveillance video showing Cherish and Smith walking out of Walmart together and driving off in his white van, police said.
Rayne was at a news conference Thursday night when the report was released.
"Things to be changed in the future when someone calls 911 that their child is missing, I want immediate action instead of playing around, and I don't know what else to say," she said.
Attorney Brian Cabrey issued the following statement on behalf of Cherish's father and surviving siblings:
"Regarding the results of the JSO Internal Affairs investigation report, we applaud JSO for their candid admissions. However, we are deeply saddened and disappointed, and somewhat stunned, at the number of mistakes that were made from the very beginning of JSO's response and investigation of Cherish's abduction. While some of those mistakes were known or suspected well before the release of the IA report (most notably the delays in issuing an Amber Alert and notifying the media), other mistakes detailed in the IA report were not, and JSO's multiple violations of its own policies and procedures are disconcerting."
Mills and his boss Lt. Rob Schoonover were both reprimanded in the investigation and moved out of the homicide unit.