JACKSONVILLE, Fla. - JEA on Monday announced several departures in an organizational change that reflects a focus on operational efficiency and customer satisfaction, the utility said in a news release.
Officials said to streamline JEA without as long a transition period as originally planned, five members of the executive team departed Monday. Last month JEA announced organizational changes that reduced the ranks of the executive team.
Departing were the vice president of water/wastewater production and delivery, vice president customer relationships, vice president shared services, vice president environmental services, and the chief human resources officer, whose retirement had been announced last week.
Effective Monday, Brian Roche was promoted to vice president and general manager of water/wastewater systems, officials said.
The current three open executive positions are chief customer officer, chief human resources officer and chief financial officer.
Also effective Monday, officials said, the following three directors will serve as the senior executives in their respective areas to assist in the organizational transition: director of emerging workforce strategies Walette Stanford (human resources); director of meter reading and billing Sheila Pressley (customer relationship); and director of procurement services John McCarthy (shared services).
"Now JEA is set to move forward to accomplish our goal of improving customer satisfaction," JEA CEO and Managing Director Paul McElroy said in the news release.
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