Gunmen wearing Halloween masks rob Subway, customers

Customers 'petrified' while being robbed at gunpoint inside Westside restaurant

JACKSONVILLE, Fla. – Two gunmen wearing Halloween masks robbed the Subway in the Ortega Farms neighborhood Wednesday night, the Jacksonville Sheriff's Office said.

Officers were called to investigate just before 8:30 p.m. at the Westside restaurant on Timuquana Road.

Police were told that one of the robbers took money from the cash register while the second demanded cash from four customers.

"I was petrified. Everybody was," said Kim Jordan, who was robbed at gunpoint inside the Subway. "They spoke to everybody at one time. They told us all to give them our money."

Another person who was robbed at the restaurant told News4Jax that it was terrible to have a gun pointed at him, even though he already had his cash out to give to the robbers in exchange for his safety. 

The men in masks left the restaurant with someone's cellphone, $760 in cash, plus whatever was in the register. They were seen jumping into a white Chevrolet Impala, police said.

The four customers and two restaurant employees were not hurt in the robbery. Jordan said she's grateful that everyone cooperated. 

"Everybody wanted their life," Jordan said. "I was scared. I didn't know whether I would be able to leave. I have children, grandkids, and I didn't know if I was going to be able to walk out of there because they're killing you now. So I just, you know, asked the Lord to, whatever be, let it be."

Jordan said she will go back to the restaurant because it wasn't Subway's fault.

Police said they hope that surveillance video will help them find the robbers. The Sheriff's Office continues to investigate. 

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