'Catastrophic' IT issue affecting Duval court calendars fixed
Email was sent to Fourth District court attorneys warning of problem Friday
JACKSONVILLE, Fla. – Crisis averted at the Duval County Courthouse. Court Administrator Joe Stelma said Sunday that crews have been working to resolve the computer issues that cropped up late last week and have successfully resolved the IT problems.
The computer glitch cropped up before the Independence Day holiday and Stelma said people in the IT department worked throughout the holiday to repair the problem which was apparently going to cause major issues for the court system.
An email sent Friday, apparently from the city of Jacksonville, informed Fourth Judicial Circuit attorneys that some of the court calendars in Duval County were deleted.
The email reads in part:
"Unfortunately, we have had a rather catastrophic issue with a few of our Duval County calendars. For some unknown reason, court IT has deleted some of the calendars."
The email states that IT is trying to reconstruct the calendars, but to avoid any issues regarding cases, it requests circuit attorneys notify the city if they have a case set or an upcoming hearing.
According to the email, no further matters were able to be set for the remainder of the week, and the same could apply during the first part of next week.
Attorneys who had hearings previously set were still required to attend those hearings. The email was to catch anything that might have been missed when the calendars were rebuilt and to schedule events that had not yet been filled.
But now according to Stelma, the crisis has been averted.
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