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Hurricane Matthew disaster recovery center closes in Duval County

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JACKSONVILLE, Fla. – The Disaster Recovery Center operated by the Florida Division of Emergency Management and the Federal Emergency Management Agency in Jacksonville will close permanently at 6 p.m. Friday.

The center was at the Prime F. Osborn III Convention Center.

Disaster Survivor Assistance teams will continue to canvass disaster affected communities in Duval County with information on available assistance. They can answer questions and support survivors with on-the-spot registration.

Disaster survivors can visit any open DRC, even if they live in another county. Many services available at disaster recovery centers are also available by calling the FEMA helpline at 800-621-3362 (voice, 711/VRS-Video Relay Service) (TTY: 800-462-7585). Toll-free lines are open 7 a.m. to 10 p.m. seven days a week, until further notice. Multilingual operators are available (for Spanish, press 2).

Survivors with questions regarding the application or the appeals process, or who need to register for assistance, may visit online at DisasterAssistance.gov.

Survivors can access various resources which can aid with recovery by visiting floridadisaster.org. On the website, information is available on the Emergency Food Assistance Program, National Flood Insurance Program, Disaster Contractors Network and other programs or resources to help survivors rebuild. Survivors may also call 211 for disaster assistance information.

In addition, the U.S. Small Business Administration (SBA) offers low-interest disaster loans for businesses of all sizes, homeowners, renters, and certain private non-profit organizations. SBA disaster loans may cover repairs, rebuilding, as well as the cost of replacing lost or disaster-damaged real estate and personal property.

For more information about SBA loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955 (TTY: 800-877-8339), email disastercustomerservice@sba.gov, or visit http://www.sba.gov/disaster. Applicants may also apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela.

For more information on Florida’s disaster recovery, visit fema.gov/disaster/4283, twitter.com/femaregion4, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers. For imagery, video, graphics and releases, see www.fema.gov/Hurricane-Matthew.