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FEMA opens disaster recovery center in Jacksonville for 2 days

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JACKSONVILLE, Fla. – A Disaster Recovery Center will be available for two days in Jacksonville to help survivors with disaster assistance registration and answer questions on storm recovery. The registration deadline for damages from Hurricane Matthew is Dec. 16.

The DRC will be available Monday and Tuesday from 9 a.m. to 6 p.m. at:

Bob Hayes Sports Complex and Legends Center
Parking Lot
5054 Soutel Dr.
Jacksonville, FL 32208

DRCs are staffed with representatives from the Federal Emergency Management Agency (FEMA), Florida Division of Emergency Management and the U.S. Small Business Administration (SBA).

You can receive help with registering for disaster assistance, learn about the appeals process, and obtain an update regarding your application. 

Many services available at disaster recovery centers are also available by calling the FEMA helpline at 800-621-3362 (voice, 711/VRS-Video Relay Service) (TTY: 800-462-7585). Toll-free lines are open 7 a.m. to 10 p.m. seven days a week, until further notice. Multilingual operators are available (for Spanish, press 2).

Floridians who already registered for disaster assistance with FEMA are encouraged to stay in touch.

If addresses or phone numbers change, they should be updated with FEMA as soon as possible.

Missing or erroneous information could result in delays in getting a home inspection or receiving assistance.

Survivors with questions regarding the application or the appeals process, or who need to register for assistance, may visit online at DisasterAssistance.gov.

Survivors can access various resources which can aid with recovery by visiting floridadisaster.org. On the website, information is available on the Emergency Food Assistance Program, National Flood Insurance Program, Disaster Contractors Network and other programs or resources to help survivors rebuild. Survivors may also call 211 for disaster assistance information.

In addition, the U.S. Small Business Administration (SBA) offers low-interest disaster loans for businesses of all sizes, homeowners, renters, and certain private non-profit organizations. SBA disaster loans may cover repairs, rebuilding, as well as the cost of replacing lost or disaster-damaged real estate and personal property.

For more information about SBA loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955 (TTY: 800-877-8339), email disastercustomerservice@sba.gov, or visit http://www.sba.gov/disaster. Applicants may also apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela.

For more information on Florida’s disaster recovery, visit fema.gov/disaster/4283, twitter.com/femaregion4, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers. For imagery, video, graphics and releases, see www.fema.gov/Hurricane-Matthew.