Dionne Montague, a spokeswoman for the U.S. Postal Service agreed to meet with us. We asked her how she explains the video showing the postal carrier throwing the package.
"As an organization we were very disappointed to see the actions of this one individual." said Montague.
"This is not by any means an accurate description or representation of how we handle our mail each and every day. The majority of our carriers take great care in handling the mail and we deliver thousands of packages every day," she said.
We asked if the postal worker who threw Sarah's package had been fired, Montague responded, " we addressed the carrier and he is no longer delivering mail." When pressed, she repeated, "he no longer is carrying mail."
Montague did tell us the mail carrier has worked for the U.S Postal Service for about a year, but was not aware of whether there had been previous complaints made against him.
She also said mail carriers are trained to never leave mail in someone's driveway. As you can see in the video, that training was disregarded. Sarah says she's just relieved the contents of her package were replaceable.
There are several websites containing video of postal and delivery workers mishandling packages, including dontthrowmypackage.com.