JACKSONVILLE, Fla. -

Dozens of residents at a downtown apartment complex said they have been without working water and nothing has been done about it. Residents at the Senior Citizen Village Apartment complex on Davis Street and 4th Street said this has been going on for almost four weeks. They said they've complained to management, but have gotten nowhere.

Diane Williams has tried the faucet in her kitchen, but nothing comes out. She can't wash her clothes in the washer and her neighbors have to preserve what they're able to get in pots and buckets.

"I had to go down the street just now and get me 3 gallons of water just to flush my toilet. This is unsanitary. These people own these buildings. They're not trying to do what they're supposed to do," said Williams.

Residents told News4Jax that as many as 36 units have been impacted. They said management gave them a notice last week saying that the water would be shut off for repairs but have yet to hear when those repairs will be complete. Lee Jones says management has been giving him the runaround.

"Everybody around here, we've been complaining to the office about the water. They tell me they've got to wait for a part to get here. But they never got the part yet," Jones said.

Until they get the answers, residents are left wondering how much longer they’ll have to improvise. Their hope is that sharing their story will get them the results they need.

News4Jax reached out to the apartment complex several times Sunday for comment, but have not heard back from them.