Southwest Airlines employee hospitalized after passenger punched her, police say

FILE - In this March 20, 2021, file photo, passengers on a Southwest Airlines Boeing 737 Max 8 flight line up to exit the aircraft after arriving at Houston's Hobby airport. Air travel in the U.S. hit its highest mark since COVID-19 took hold more than 13 months ago, while European Union officials are proposing to ease restrictions on visitors to the continent as the vaccine rollout sends new cases and deaths tumbling in more affluent countries. (AP Photo/Charlie Riedel, File) (Charlie Riedel, Copyright 2021 The Associated Press. All rights reserved.)

DALLAS – A woman has been arrested after punching a Southwest Airlines employee in the head during boarding for a flight out of a Dallas airport, police said.

Arielle Jean Jackson, 32, was arrested Saturday afternoon at Love Field, Dallas police said. Police said Jackson has been charged with aggravated assault.

The incident happened during the boarding process for a flight from Dallas to New York's La Guardia Airport, Southwest Airlines spokesman Chris Mainz said.

Police said that Jackson first had a verbal altercation with an operations agent at the back of the plane and was asked to exit. As Jackson was exiting, she had another verbal altercation with a second operations agent that turned physical, with Jackson striking the agent on the head with a closed fist, police said.

Mainz said the the operations agent, a woman, was taken to a hospital and released Saturday night.

Jackson was in Dallas County jail on Sunday on $10,000 bond. Jail records did not list an attorney for her.