Chick-fil-A is no longer Florida’s top fast food chain. Here’s who took No. 1

Published: June 23, 2026 at 9:07 PMUpdated: June 23, 2026 at 9:14 PM

FLORIDA – Chick-fil-A has been dethroned as the most satisfying fast food chain in the country, according to American Customer Satisfaction Index’s latest ranking.

Our sister station, WKMG in Orlando, looked at the report that was issued last week and examined several different companies in the quick-service restaurant industry, including giants like McDonald’s, Subway and Starbucks.

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To determine the ranking, researchers examined which of these businesses scored highest on customer satisfaction.

Chick-fil-A was the top-ranked in last year’s list, and it actually managed to score the same this time around.

Chick-fil-A has been dethroned as the most satisfying fast food chain in the country, according to American Customer Satisfaction Index’s latest ranking.

The report was issued last week, examining several different companies in the quick-service restaurant industry, including giants like McDonald’s, Subway and Starbucks.

To determine the ranking, researchers examined which of these businesses scored highest on customer satisfaction.

Chick-fil-A was the top-ranked in last year’s list, and it actually managed to score the same this time around.

Rank	Quick-Service Restaurant	2025 ACSI Score	2026 ACSI Score
1	Jersey Mike’s	N/A	84
2	Chick-fil-A	83	83
3	Jimmy John’s	N/A	81
3	Panda Express	80	81
5	KFC	77	80
5	Papa Johns	79	80
5	Pizza Hut	79	80
8	Domino’s	78	79
8	Raising Cane’s	N/A	79
8	Starbucks	80	79
8	Subway	76	79
12	Burger King	77	78
12	Culver’s	78	78
12	Dunkin’	78	78
12	Little Caesars	77	78
12	Panera Bread	79	78
17	Arby’s	79	77
17	Chipotle	76	77
17	Sonic	73	77
17	Wendy’s	75	77
17	Wingstop	N/A	77
22	Five Guys	75	76
23	Jack in the Box	74	74
23	Taco Bell	73	74
25	Popeyes	75	73
26	Dairy Queen	72	72
26	McDonald’s	70	72

Chick-fil-A is no longer Florida’s top fast food chain. Here’s who took No. 1

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Chick-fil-A is no longer Florida’s top fast food chain. Here’s who took No. 1

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Anthony Talcott

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