Chick-fil-A is no longer Florida’s top fast food chain. Here’s who took No. 1
Chick-fil-A marquee (Copyright 2026 by WKMG ClickOrlando - All rights reserved.)
FLORIDA
– Chick-fil-A has been dethroned as the most satisfying fast food chain in the country, according to American Customer Satisfaction Index’s latest ranking.
Our sister station, WKMG in Orlando , looked at the report that was issued last week and examined several different companies in the quick-service restaurant industry, including giants like McDonald’s, Subway and Starbucks.
RELATED: Oceanway Chick-fil-A opening Friday says it has addressed community feedback over safety, traffic concerns | No reopening date for Chick-Fil-A at JTB & Philips Highway after kitchen fire
To determine the ranking, researchers examined which of these businesses scored highest on customer satisfaction.
Chick-fil-A was the top-ranked in last year’s list, and it actually managed to score the same this time around.
Rank Quick-Service Restaurant 2025 ACSI Score 2026 ACSI Score 1 Jersey Mike’s N/A 84 2 Chick-fil-A 83 83 3 Jimmy John’s N/A 81 3 Panda Express 80 81 5 KFC 77 80 5 Papa Johns 79 80 5 Pizza Hut 79 80 8 Domino’s 78 79 8 Raising Cane’s N/A 79 8 Starbucks 80 79 8 Subway 76 79 12 Burger King 77 78 12 Culver’s 78 78 12 Dunkin’ 78 78 12 Little Caesars 77 78 12 Panera Bread 79 78 17 Arby’s 79 77 17 Chipotle 76 77 17 Sonic 73 77 17 Wendy’s 75 77 17 Wingstop N/A 77 22 Five Guys 75 76 23 Jack in the Box 74 74 23 Taco Bell 73 74 25 Popeyes 75 73 26 Dairy Queen 72 72 26 McDonald’s 70 72
Copyright 2026 by WKMG ClickOrlando - All rights reserved.
About the Author Anthony Talcott headshot
Anthony, a graduate of the University of Florida, joined ClickOrlando.com in April 2022.
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