Some Verizon customers experience issues with 911 services (AP Photo/Paul Sakuma, File) (Paul Sakuma, Copyright 2021 The Associated Press. All rights reserved.)
JACKSONVILLE, Fla. – A public safety alert was sent to mobile phones Tuesday afternoon stating that some Verizon Wireless customers may experience issues when dialing 911.
Verizon customers in the Jacksonville area that received the message were told to dial the Jacksonville Sheriff’s Office’s non-emergency line at 904-630-0500 if they had issues getting through to 911. Text to 911 was said to still be available.
On Tuesday evening, the Jacksonville Sheriff’s Office posted that the issue was resolved.
Other news outlets were reporting similar issues affecting Verizon customers in different states.
Copyright 2022 by WJXT News4JAX - All rights reserved.
They crashed, but you own the car. Who's responsible? They crashed, but you own the car. Who's responsible? Fernandina Beach police seek information about ‘suspicious’ Beugnet Road fire Fernandina Beach police seek information about ‘suspicious’ Beugnet Road fire Traffic shift planned Saturday on Wells Road near Blanding Boulevard Traffic shift planned Saturday on Wells Road near Blanding Boulevard Bruce Hamilton, wife run in 5K to help raise money for Maui families affected by hurricane Bruce Hamilton, wife run in 5K to help raise money for Maui families affected by hurricane Florida approves expanded 2026 fall Atlantic red snapper season Florida approves expanded 2026 fall Atlantic red snapper season Jacksonville council restores nearly $5M affordable housing fund Jacksonville council restores nearly $5M affordable housing fund Jacksonville City Council approves 15 mph e-bike speed limit for sidewalks, shared paths Jacksonville City Council approves 15 mph e-bike speed limit for sidewalks, shared paths Deputy fatally shoots man who pulled out a gun during roadside encounter in Keystone Heights Deputy fatally shoots man who pulled out a gun during roadside encounter in Keystone Heights Jacksonville City Council set to vote on $2 billion budget amid Amendment 3 concerns Jacksonville City Council set to vote on $2 billion budget amid Amendment 3 concerns St. Johns County Sheriff’s Office offers three programs for families of loved ones who wander St. Johns County Sheriff’s Office offers three programs for families of loved ones who wander Dead fish wash up in Guana Preserve as environmentalists to call for action Dead fish wash up in Guana Preserve as environmentalists to call for action Judge’s recommendation strengthens effort to get teacher back in classroom, attorney says Judge’s recommendation strengthens effort to get teacher back in classroom, attorney says Luvbug has ideas for a fun Fall project and the weather looks perfect Luvbug has ideas for a fun Fall project and the weather looks perfect Developing area of low pressure off the coast Developing area of low pressure off the coast Orange Park Mall celebrates 51st anniversary with refreshed brand identity, new interior Orange Park Mall celebrates 51st anniversary with refreshed brand identity, new interior Judge recommends dismissing charges against Douglas Anderson teacher over Charlie Kirk post Judge recommends dismissing charges against Douglas Anderson teacher over Charlie Kirk post One dead, another injured after shooting in Jacksonville’s Hillcrest area: JSO One dead, another injured after shooting in Jacksonville’s Hillcrest area: JSO This year’s hurricane season is one for the record books This year’s hurricane season is one for the record books Oakleaf neighborhood on edge after shootout amid custody exchange leads to arrest, homes hit Oakleaf neighborhood on edge after shootout amid custody exchange leads to arrest, homes hit Clay County Sheriff's Office responds to reports of shots fired in Oakleaf Plantation Clay County Sheriff's Office responds to reports of shots fired in Oakleaf Plantation Previous video Next video