Utility company offers 3 tips to help protect customers from scammers

FPL warns of scammers impersonating employees of utility companies

JACKSONVILLE, Fla. – Scammers are targeting utility company customers across Florida using sophisticated tactics to pocket quick cash, Florida Power & Light warned Wednesday.

According to FPL, scammers are impersonating utility workers, which is creating a threat to families and businesses. 

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FPL shared the following three tips to help customers protect themselves:

  • If you get a suspicious call, hang up. Never share personal information.
  • FPL will never demand immediate payment with only a prepaid card or wire transfer to avoid service disconnection.
  • Contact law enforcement if you get a suspicious call or think you're a victim. 

Visit FPL.com/protect for more information on how to protect yourself from scams, fraud and imposters.


About the Authors:

Kelly Wiley, an award-winning investigative reporter, joined the News4Jax I-Team in June 2019.