Are you a former AT&T unlimited data plan customer? You might be eligible for a refund, the FTC says

FILE - In this July 29, 2019 photo an AT&T logo sits above an entrance to a building, in Boston. (AP Photo/Steven Senne, File) (Steven Senne, Copyright 2019 The Associated Press. All rights reserved)

The Federal Trade Commission on Thursday announced a new claims process to return money to thousands of former AT&T customers as a result of a $60 million settlement with AT&T.

As of Thursday, according to the FTC, $52 million had already been refunded.

Former AT&T customers who had an unlimited data plan between October 2011 and June 2015 and have not already cashed a check from AT&T might be eligible to get a payment, the FTC said. If you are a current AT&T customer who had an unlimited data plan during this time, according to the FTC, there is no need to file a claim — you should have gotten a bill credit from AT&T in early 2020.

According to the FTC, some customers who had unlimited plans are getting money back because “AT&T throttled their data, slowing down their internet speed after they used a certain amount of data in a billing cycle.”

“The limits on this ‘unlimited’ plan made it hard — and, in some cases, impossible — to browse the internet or stream videos,” the FTC said. “And, before people signed a long-term contract, AT&T didn’t adequately disclose to customers that it would slow down their internet.”

Here’s what to know:

  • Find out if you’re eligible and file your claim today at ftc.gov/ATT.
  • You have until May 18, 2023, to file a claim.
  • Questions about filing a claim? Call the refund administrator at 1-877-654-1982 or email info@ATTDataThrottling.com.

If you think a company is slowing down your data or internet service without telling you, report it at ReportFraud.ftc.gov.