VYSTAR MEMBERS: Are you sticking with them or leaving?
VyStar Credit Union customers frustrated after days of online banking problems
JACKSONVILLE, Fla. – For 10 days now, VyStar Credit Union has been dealing with an outage of its online and mobile banking. It started with a planned outage that was supposed to be an upgrade for members.
A VyStar executive told News4JAX on Friday that there is no timeframe for when the issue will be fixed, but they are working around the clock to resolve the issues. VyStar opened several branches on Sunday to help members deal with their banking in person.
While the credit union insists everyone’s money and transactions are secure, members are complaining of inconvenience, inconsistent and sometimes wrong information regarding their money.
Members, we want to hear from you: in light of the online banking issues, have you left VyStar, are you thinking about leaving or are you sticking with them? Answer in the form below and your comment may be used on News4JAX on Channel 4.
Copyright 2022 by WJXT News4JAX - All rights reserved.
Schools from across Jacksonville join parade to celebrate Raines High's state title ▶ 0:44
Schools from across Jacksonville join parade to celebrate Raines High's state title
Community celebrates Raines High's state title with championship parade ▶ 0:44
Community celebrates Raines High's state title with championship parade
Tiny 'Vette driver steals hearts during Raines championship parade ▶ 0:38
Tiny 'Vette driver steals hearts during Raines championship parade
Jacksonville man who lost home in fire moved to tears after Christmas deliver from News4JAX ▶ 0:20
Jacksonville man who lost home in fire moved to tears after Christmas deliver from News4JAX
Richard's Swing Makeover Pt. 17 ▶ 1:15
Richard's Swing Makeover Pt. 17
Color the Weather: Clayton’s Forecast ☀️📚 ▶ 1:14
Color the Weather: Clayton’s Forecast ☀️📚
Man arrested in connection with 'road rage' shooting ▶ 0:43
Man arrested in connection with 'road rage' shooting
Neighbor describes scene of deadly double shooting in Orange Park ▶ 0:17
Neighbor describes scene of deadly double shooting in Orange Park
Voices of the 904 Ep. 8 - Her spin on placemaking calls people to fall back in love with downtown ▶ 0:30
Voices of the 904 Ep. 8 - Her spin on placemaking calls people to fall back in love with downtown
Prime-time energy for a heavyweight matchup against Denver ▶ 1:13
Prime-time energy for a heavyweight matchup against Denver
Richard's Swing Makeover pt. 16 ▶ 1:41
Richard's Swing Makeover pt. 16
Local advocacy groups deliver 'coal for Christmas' to JEA ▶ 0:47
Local advocacy groups deliver 'coal for Christmas' to JEA
Richard makes Brunswick Stew ▶ 4:20
Richard makes Brunswick Stew
Warming up after the cold snap ▶ 1:26
Warming up after the cold snap
JSO gives update on officer involved shooting in Dinsmore area ▶ 1:04
JSO gives update on officer involved shooting in Dinsmore area
The science behind wind chills ▶ 2:10
The science behind wind chills
Dangerously cold temperatures trigger Freeze Warning, Cold Weather Advisory ▶ 1:24
Dangerously cold temperatures trigger Freeze Warning, Cold Weather Advisory
Raines Vikings return to Jacksonville after winning 3A state title ▶ 1:37
Raines Vikings return to Jacksonville after winning 3A state title
Thousands of kids smile big at 26th Children’s Christmas Party of Jacksonville ▶ 0:49
Thousands of kids smile big at 26th Children’s Christmas Party of Jacksonville
Raines QB TJ Cole got his chance to be legendary and delivered ▶ 1:10
Raines QB TJ Cole got his chance to be legendary and delivered
Raines head coach Donovan Masline celebrates his first state title ▶ 1:40
Raines head coach Donovan Masline celebrates his first state title
Geterius Brown said the revenge tour for Raines is complete after win over Miami Northwestern ▶ 1:12
Geterius Brown said the revenge tour for Raines is complete after win over Miami Northwestern
Tadarius Washington on game-winning TD, completing the mission for Raines ▶ 0:44
Tadarius Washington on game-winning TD, completing the mission for Raines
Raines sets sights on Class 3A state championship in Miami ▶ 0:40
Raines sets sights on Class 3A state championship in Miami
Raines is ready for its shot at redemption in the state championship game ▶ 0:36
Raines is ready for its shot at redemption in the state championship game
Previous photo Next photo 