JACKSONVILLE, Fla. – Disconnections resumed Wednesday for thousands of JEA customers behind on payments, after a seven-week moratorium.
JEA says it has 1,156 disconnections planned for Wednesday. These numbers will likely change as customers make payments or secure payment arrangements. On Tuesday, 482 customers were disconnected. By Wednesday morning, 358 customers had their power restored.
The publicly-owned utility originally planned to start the process Monday but pushed it back because of long lines at the JEA customer center and high call volumes Monday.
News4JAX learned 7,300 calls came in in the first hour on Monday. Scammers telling customers they would be disconnected contributed to that, officials said.
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