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City of Palatka is warning residents about scam text messages, fake surveys

City of Palatka city hall building (Encyclopedia Britannica, Copyright 2026 by WJXT News4JAX - All rights reserved.)

PALATKA, Fla. – The City of Palatka is warning residents about text messages circulating that claim to be surveys about local issues and ask recipients to click links to share opinions.

The city said the messages did not come from the City of Palatka and urged residents to be cautious. Scammers often use texts, emails and fake surveys to steal personal information or send people to fraudulent websites.

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If you receive a suspicious message:

  • Do not click on any links.
  • Do not provide personal or financial information.
  • Delete the message and report it as spam.
  • Verify information through official City of Palatka communication channels.

The city said it uses only official channels, such as its website and verified social media accounts, to contact residents.

If you have questions about a message claiming to be from the city, call City Hall at (386) 329-0100.