Water main break floods Mandarin street

JEA says Xfinity contractor ruptured waterline

JACKSONVILLE, Fla. – Water gushed from the ground on Pall Mall Drive off San Jose Boulevard for hours Wednesday afternoon, flooding the residential street.

The JEA told News4Jax that a 16-inch PVC water main was damaged during construction work by an Xfinity contractor. The work was not related to a JEA project.

Crews were on scene, attempting to make repairs. JEA had to make a waist-deep hole to get to the waterline.

Throughout the afternoon, cones and police tape blocked off anyone who tried to come down Pall Mall Drive. Neighbors were blocked in and had water flowing right in front of their houses.

“It makes you nervous, but it’s OK. JEA has been all through here, going up and down, trying to take care of the problem, so I feel confident that they will," said neighbor Susan Green.

JEA said customers in the area may have experienced lower than normal water pressure.

“We do not have an exact number of customers,” a JEA spokesperson said in an email to News4Jax. “We do know that our surrounding pressure monitors, at our lift stations, never dropped below a level of concern.”

The spokesperson said there will not be a boil water advisory.

At last check, Pall Mall Drive was closed from San Jose Boulevard to Viceroy Drive East. The turn lane that turns right onto Pall Mall Drive was also blocked.

JEA expects to complete the cleanup Thursday.

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