ONLINE BANKING ISSUES

As VyStar Credit Union’s online and mobile banking issues continue to frustrate members more than a week after the problems began, the Florida Office of Financial Regulation said it is monitoring the situation.

VyStar Credit Union members struggling to get information on their accounts for more than a week continued to voice concerns Saturday about not having access to their funds or financial data.

As VyStar Credit Union members have been struggling to get information on their accounts for a week now, News4JAX has learned the CEO has been on vacation.

Vystar Credit Union’s web and mobile banking platforms have been down for one week, and the company still doesn’t have an answer on when the issue might be resolved.