ROBERT JORDAN

The Transportation Department says the carrier might have deceived customers by knowingly scheduling more flights in late December than it realistically could handle.

The federal government is investigating whether Southwest Airlines knowingly scheduling more flights than it could handle in December, when it ended up canceling nearly 17,000 flights.

With its flights running on a roughly normal schedule, Southwest Airlines is now turning its attention to repairing its damaged reputation after it canceled 15,000 flights around Christmas and left holiday travelers stranded.

Embattled carrier canceled less than 50 flights Friday, but faces challenge regaining customers' trust.

Southwest, which had canceled thousands of flights every day this week after a winter storm last weekend, reported fewer than 40 cancellations Friday.

Southwest Airlines is returning to a relatively normal flight schedule as the focus shifts to making things right with what could be well more than a million passengers who missed family connections or flights home during the holidays, and many of whom are still missing luggage.

After canceling another 2,350 flights Thursday, the company said it expects to be back to regular scheduling by Friday.

Carrier says it is making progress getting flights back on track after canceling more than 13,000 trips following winter storm.

Southwest Airlines expects to return to normal operations this week after slashing about two-thirds of its schedule in recent days.

Southwest has canceled nearly 10,000 flights as of Wednesday and warned of thousands more Thursday and Friday, according to FlightAware.

Families hoping to catch a Southwest Airlines flight after days of cancellations, missing luggage and missed family connections suffered through another wave of scrubbed flights, with another 2,500 pulled from arrival and departure boards Wednesday.

Sources tell CBS News the Saudi government has warned the U.S. that Iran is planning a drone strike against Saudi Arabia's oil infrastructure, because Tehran believes Riyadh is meddling in ongoing protests across Iran. Former U.S. Ambassador to Saudi Arabia Robert Jordan spoke with Anne-Marie Green and Vladimir Duthiers on CBS News about how serious of a threat this really is and how the U.S. is responding.

Southwest Airlines is reporting higher profit and record revenue, but its shares are down because of concern over rising costs.

Southwest Airlines is reporting a loss of $278 million in the first quarter but says it will be profitable the rest of 2022.

Pilots with the discount carrier are battling exhaustion due to poor scheduling, union officials say.

Pilots with the discount carrier are battling exhaustion due to poor scheduling, union officials say.

Pilots at Southwest Airlines say fatigue from poor scheduling is a growing problem and is raising safety concerns.

Jim Ramsey, longtime weather forecaster on Channel 9 in Chicago, has died at 69.

In a few weeks, Robert Jordan will become the chief executive of Southwest Airlines, replacing Gary Kelly, the longest-serving CEO among major U.S. carriers.

American Airlines CEO Doug Parker will retire next March and be replaced by the airline's current president, Robert Isom.

A Michigan school leader says a third party will investigate events at Oxford High School leading up to a school shooting that left four students dead and six other students and a teacher wounded.

A Michigan school leader says a third party will investigate events at Oxford High School leading up to a school shooting that left four students dead and six other students and a teacher wounded.

Tourism businesses that were just finding their footing after nearly two years of devastation wrought by the COVID-19 pandemic are being rattled again as countries throw up new barriers to travel in an effort to contain the omicron variant.

Rosamund Pike is already starring in the Amazon Prime Video based on Robert Jordan’s “The Wheel of Time" books.

Incoming Southwest CEO Robert Jordan described it as a "symbol of the job market that we live in here - there's so much competition."

The president of Southwest is retiring three months after being passed over for the CEO's job.

Southwest Airlines President Tom Nealon, who was once seen as a leading candidate for CEO but was passed over this year, has retired. In a statement issued by the airline, Nealon said he was honored to have served Southwest in several jobs, especially president, and looks forward to taking on a strategic role. The airline said that Chief Operating Officer Mike Van de Ven, 59, has become president.

Southwest Airlines says it will raise minimum pay to $15 an hour for about 7,000 employees.

Change is coming in the leadership of Southwest Airlines.

Southwest Airlines CEO Gary Kelly will step down in 2022 and will be replaced by company veteran Robert Jordan.