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FEMA extends deadline for flood insurance claims following Hurricane Matthew

People now have 180 days to file proof of loss to insurer

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ATLANTA – The Federal Emergency Management Agency announced on Tuesday that people affected by Hurricane Matthew now have more time to finalize their proof of loss flood insurance claims.

FEMA issued an additional extension for National Flood Insurance Program policyholders in Florida, Georgia, North Carolina, South Carolina and Virginia.

The waiver, issued on Thursday, is the second extension by FEMA since the storm hit last October. Policyholders in these states now have a total of 180 days to finalize a completed, signed and sworn-to proof of loss to their insurer.

An NFIP proof of loss form includes detailed estimates with necessary documents supporting the cost to replace or repair the damaged property. An insurance adjuster may assist the policyholders in preparing their proof of loss form as specified in the policyholders standard flood insurance policy.

For additional questions, policyholders may contact their insurance company, or the NFIP customer care center at 800-621-3362, option 2. The hours of operation are Monday through Friday, 8:00 a.m. to 6:00 p.m. If you use TTY, call 800-462-7585. Those who use 711, or video relay service, can call 800-621-3362.