VyStar’s online banking restored after a brief outage on Friday Mobile app users experienced transaction issues earlier this week
VyStar mobile app still offline, website still sporadic
JACKSONVILLE, Fla. – VyStar didn’t have a great Friday. The credit union was experiencing unexpected banking issues.
VyStar’s online banking website and mobile app went down on Friday. Customers were not able to log in to either account.
Related: What to do if you’re worried VyStar issues might be affecting your credit report | VyStar members say paychecks didn’t show up in online accounts as issues persist
VyStar sent News4JAX this statement:
VyStar Credit Union’s Online & Mobile Banking experienced brief outages on Friday, August 12. During these periods, all member information remains safe and secure. In addition to Online & Mobile Banking, members may access their accounts by visiting a VyStar ATM or branch, or by calling Magic*Touch at 904-777-6000 or 800-445-6289, Option 0.
VyStar Credit Union Mobile app users received this message around 1 p.m. on Friday: “Whoops! The operation couldn’t be completed. (WebOperationService.WebOperation-Error error 0.)
VyStar mobile app message If you are still experiencing issues email NewsTips@wjxt.com .
WATCH: One-on-one interview with VyStar Credit Union Chief Member Experience Officer Joel Swanson
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