The Better Business Bureau has been receiving complaints from people skeptical about these cards, wondering if they’re part of a scam. They’re called Economic Impact Payment (EIP) cards and they’re loaded with your stimulus money. You can activate your EIP Card, set your four-digit PIN and check your balance by calling 1-800-240-8100. It’s worth noting that you don’t have to pay anyone to activate your EIP card, so if someone tells you to pay them, that is a scam. Finally, don’t accidentally throw your EIP card away.

JACKSONVILLE, Fla. – While the future of a second round of stimulus money is still up in the air, 567,000 Floridians have yet to claim their first round of stimulus payments. “It’s only one phone call away,” said Glorian Maziarka, an attorney with Three Rivers Legal Services, a nonprofit law firm that offers free legal services to low-income or elderly residents across Northeast Florida. “This financial help can make a significant difference for individuals and families facing financial difficulty due to COVID-19,” Maziarka said. Non-filers can sign up for their stimulus check at IRS.gov/EIP by selecting the ‘Non-Filers: Enter Payment Info Here’ option. “Instead, they will have to file a 2020 federal income tax return and claim a credit for the EIP there.”

That includes some who will receive their financial aid in the form of a preloaded debit card. That’s why the Federal Trade Commission published a recent blog post to shed some light on these prepaid VISA debit cards. These cards can be used at any business that accepts VISA debit cards. It’s worth noting here that the government will not contact you by phone, text or email about your EIP card. Those who have questions about their EIP cards can contact a 24-hour hotline by calling 1-800-240-8100.