The Merrill Road sewer pump station improvement project is underway, and it is expected to bring temporary lane closures through August.

JEA and the Duval County Emergency Coordinator are taking steps to prevent and respond to potential power outages.

Florida’s fluoride ban in public drinking water is set to go into effect on July 1. However, not much will change locally.

In this episode of This Week in Jacksonville: Business Edition, Vickie Cavey, CEO of JEA, shares her journey from growing up in Jacksonville to leading the utility that serves over a million residents.

Veterans and Active Duty military of Northeast Florida will have the opportunity to connect with valuable services and partnering agencies that can assist with the transition to civilian life, including help with basic needs and support for utility bill assistance.

JEA’s vegetation management crews are working to ensure power lines are clear of tree limbs or branches that could impact electric access during a storm.

Hot days are here, and many homeowners will want to water their lawns every day especially when it doesn’t rain but some lawn lovers might water their grass too much and they don’t know there is a schedule.

As hurricane season approaches, first responder agencies across Duval County are ensuring families are prepared. The Jax Ready Festival begins Friday, offering a free event designed to help the community get ready for potential emergencies.

As hurricane season approaches, first responder agencies across Duval County are ensuring families are prepared. The Jax Ready Festival begins Friday, offering a free event designed to help the community get ready for potential emergencies.

JaxReady Fest is a free, family-friendly event designed to help Jacksonville residents get prepared, stay safe, and have fun while doing it.

The city of Jacksonville is inviting the community to the 2025 JaxReady Fest happening on April 25 and 26 at the Prime Osborn Convention Center.

City utility JEA is reviewing an adjusted service availability determination request for a 2,786-square-foot, 75-seat Raising Cane’s on 1.34 acres of the former Regency Square Mall property at 9501 Arlington Expressway, according to the Jacksonville Daily Record.

April is water conservation month in Florida and JEA is reminding customers about the importance of water conservation.

The JEA Board of Directors unanimously approved a proposal Tuesday to increase electric, water and wastewater rates. Customers of the city-owned utility will see an average bill increase of about 3.7%, starting in April.

The JEA Board of Directors will meet on Tuesday morning to vote on a proposed increase to electric, water and wastewater rates.

JEA announced the launch of a program to improve the supply of reclaimed water for customers in the Nocatee community.

JEA is going to start raising the power lines over the St. Johns River near Blount Island Terminal this summer to allow taller and larger ships to get into JaxPort safely. But the project will cause some traffic headaches for neighborhoods in the area as construction crews move their equipment back and forth.

About 1,700 JEA customers were without power on Sunday night after a car hit a pole, causing an outage. Jacksonville Fire Rescue said the crash occurred at Landing Boulevard and Morse Avenue around 7:40 p.m.

Ahead of the expected storms to hit Northeast Florida and Southeast Georgia on Sunday, JEA is prepping to protect the community from any power outages or other emergencies.

At JEA, one woman is breaking barriers. Ashley Tallman is the only female apprentice in JEA’s Water Wastewater training programs as a Maintenance Mechanic Utility Installer Servicer (MMIUS).

The Jacksonville Electric Authority said it is temporarily closing the northbound I-295 off-ramp at San Jose Boulevard after a water main was damaged by a third-party contractor, which has led to a disruption in water service for some customers in the area.

The City of Jacksonville and JEA are making progress on their “Septic Tank Phaseout” program, with three major projects now completed.

JEA officials unanimously approved on Tuesday a three-year contract extension for CEO Vickie Cavey that will raise her salary to $700,000 annually.

The JEA Board of Directors met Tuesday and continued a discussion on a proposed increase to electric, water and wastewater rates in fiscal years 2025 and 2026.

JEA and Jaxport are raising power lines over the St. Johns River so bigger ships can dock at the port. But a Jacksonville Today reader has another idea.Sidne V. wonders why the power lines aren’t being buried beneath the river instead of over it.

United Way Northeast Florida teamed up with JEA employees Wednesday morning to help spread awareness of customers going through financial struggles.

Author Kristin McFadden and musician Donny Brewer collaborate to bring you some fun and unique children's books with a tropical twist.

JEA announced Tuesday that it officially began seeking bids for its former headquarters and adjacent properties in downtown Jacksonville. Now, many are wondering how the space will be used.

JEA CEO Vickie Cavey is expected to receive a salary increase of $700,000 per year as part of a proposed three-year contract extension.

The JEA Board of Directors met on Tuesday to discuss a proposed increase to electric, water, and wastewater rates in fiscal years 2025 and 2026.

Greenland is JEA’s newest wastewater treatment facility in Duval County in 48 years.

Attorneys for former JEA CEO Aaron Zahn, who was convicted last year on conspiracy and wire fraud charges, filed appeals on Tuesday night arguing that the federal government overreached on multiple aspects of his trial and his indictment should be dismissed entirely.

JEA will replace a 24-inch water main along San Jose Boulevard between Old River Road and Claire Lane starting on Feb. 10. The work is expected to last three months.

JEA will replace a 24-inch water main along San Jose Boulevard between Old River Road and Claire Lane starting on Feb. 10. The work is expected to last three months.

The app is called “My JEA” and can be downloaded on a smartphone. Some of the features include customers securely accessing their accounts and seeing how much they owe in real time, rather than waiting on a bill.

Former JEA CEO Aaron Zahn, who was convicted on charges of conspiracy and wire fraud, was booked into a federal prison in South Carolina.

About 900 to 1,000 customers would benefit from the rate drop.

JEA is offering solutions to help you if you’re having trouble with those higher bills.

Jacksonville officials and agencies said they are prepared to respond to the potential impacts of the winter weather storm forecast to impact North Florida and southern Georgia on Tuesday night into Wednesday morning.

As a cold front is expected to bring frigid temperatures to Northeast Florida and Southeast Georgia, JEA has cold weather tips to help people save on their utility bills and protect their home’s infrastructure.

Friday is National Cut Your Energy Costs Day— a day to encourage people to reduce their energy consumption and save money on their electricity bills.

Turning up your thermostat can raise your electric bill. According to Florida Power & Light, heating uses two to three times more energy than cooling.

JEA lifted a boil water advisory at 6:40 a.m. Monday for Nocatee customers east of U.S. 1.

Jacksonville’s state attorney said there’s no evidence that members of the JEA violated Florida’s “Sunshine Law” with discussions surrounding the resignation and replacement of former CEO Jay Stowe.

A boil water advisory remains in effect for the Nocatee community after a water main break on Nocatee Parkway, just east of US-1, caused interruptions.

JEA said repairs were completed to a water main break in Nocatee that caused some St. Johns County residents to experience issues on Friday night.

The utility company’s clean energy efforts rely heavily on two primary sources: nuclear power and solar energy. JEA spokesperson Karen McAllister says all customers are already benefiting from these cleaner sources of electricity.

Hundreds of kids in Duval County are going to have a bike this Christmas as a part of Salvation Army’s Angel Tree program.

JEA warned customers this week that pouring fats, oil or grease down the drain might seem convenient during holiday cooking, but doing that can lead to fatbergs.

The JEA board of directors will meet on Tuesday from 9 a.m.-1 p.m. at the utility’s headquarters on North Pearl Street.

Jacksonville Fire and Rescue Department responded to a fire on the Eastside on Saturday morning.

Nearly 3,000 JEA customers are without power in Downtown Jacksonville and parts of the Eastside on Saturday morning.

After the military, many veterans find work as civilians. Three JEA workers did exactly that by going from war zones to disasters closer to home.

The News4JAX I-TEAM has learned a JEA board member resigned last week after he faced the possibility of removal.

A federal judge has denied a request from former JEA CEO Aaron Zahn to remain free while he appeals his federal conviction on conspiracy and wire fraud charges.

Jacksonville’s JEA utility, previously under fire, now faces a new controversy. Board members allegedly violating Florida’s Sunshine Law.

The JEA Board of Directors held a workshop Tuesday morning to discuss a proposed increase to electric, water and wastewater rates in fiscal years 2025 and 2026.

JEA is eyeing a potential rate increase that could affect thousands of households in Northeast Florida.

The JEA Board of Directors will hold a workshop Tuesday morning to discuss a proposed increase to electric, water and wastewater rates in fiscal years 2025 and 2026.

Over 20 organizations gathered at JEA for the 10th Light it Forward awards breakfast. The groups help provide utility bill assistance, housing and other services.

Attorneys for former JEA CEO Aaron Zahn are asking that he be allowed to remain free while his convictions on federal charges of conspiracy and wire fraud are appealed to a higher court.

Thirty-five JEA team members left Jacksonville Saturday morning to help neighboring communities in need following Hurricane Milton.

Jacksonville Mayor Donna Deegan and other city officials are set to hold a news conference Wednesday afternoon as the state prepares for the impact of Hurricane Milton.

Jacksonville Mayor Donna Deegan and other city officials are set to hold a news conference Wednesday afternoon as the state prepares for the impact of Hurricane Milton.

As we prepare to feel the impacts of Hurricane Milton, JEA customers should be sure to save this number.

As city leaders continue monitoring the potential impacts of Hurricane Milton, JEA is getting ready to respond in the event of power outages and disruptions in water service.

Attorneys for former JEA CEO Aaron Zahn are asking that he be allowed to remain free while his convictions on federal charges of conspiracy and wire fraud are appealed to a higher court.

JEA said Sunday it is monitoring Hurricane Milton and urged customers to prepare for possible power and water outages later this week.

A water main break at Hood Landing Boulevard and Mandrake Woods Court led to a water outage for 96 customers on Wednesday night, according to JEA.

The mural, titled “Together in Greatness,” symbolizes the importance of unity and understanding in Jacksonville following the racially motivated shooting in New Town last year.

As of Monday, JEA customers who want to pay their bills using a debit or credit card will have to pay a service vendor fee.

JEA is still working to restore power to all customers in Duval County after Hurricane Helene.

JEA is still working to restore power to all customers in Duval County after Hurricane Helene.

The Duval County Emergency Operations Center is now partially activated, and the local state of emergency was lifted Saturday at 8 a.m. after Hurricane Helene.

A majority of homes and businesses in Atlantic Beach were still without power Friday afternoon after Hurricane Helene moved through the area bringing strong wing gusts that toppled trees.

See power outages around the state, county-by-county, with a look at how individual utilities have been impacted.

Northeast Florida started to feel the effects of powerful and wide Hurricane Helene on Thursday night as the Category 4 storm made its way closer to the Gulf Coast.

Hurricane Helene will not be a major rain event for Jacksonville but strong winds are expected to knock out power across the area.

Officials with JEA said the city-owned utility is closely monitoring the tropical disturbance in the Caribbean that is forecast to become Hurricane Helene later this week.

JEA is asking people not to remove manholes or cleanout caps as it stresses the collection system.

JEA customers who want to pay their bills using a debit or credit card will have to pay a service vendor fee starting next month, the city-owned utility announced to customers on Thursday.

In a meeting Tuesday, the JEA board approved a resolution that ultimately paves the way for the former campus to be sold.

In a JEA board meeting Tuesday, the former headquarters of JEA, a 19-story tower in downtown Jacksonville, was declared as surplus which allows it to be put on the market for sale.

In a JEA board meeting Tuesday, the old 19-story tower electric authority building was declared as surplus, which allows it to be put on the market for sale, according to the Jacksonville Business Journal (JBJ).

Two JEA line workers were hurt Tuesday in an incident that knocked out power to parts of the University of North Florida’s campus.

Some St. Johns County residents are frustrated with the lack of reclaimed water supply.

The estimated cost to raise the powerlines near the Jacksonville Port Authority (JaxPort) has more than doubled, according to a new analysis.

Homeowners were cleaning up and JEA crews were working to restore power a day after Tropical Storm Debby pounded the Jacksonville area with rain and wind.

Since early Monday, flooding began to be an issue for cars and trucks driving around San Marco amid Tropical Storm Debby.

The City of Jacksonville and agency partners will hold a news conference Monday at noon to provide updates on preparation and response efforts for Tropical Storm Debby.

Agencies in Jacksonville are preparing as Tropical Storm Debby approaches the Florida Big Bend.

Tropical storm watches are warnings were issued in many parts of Florida as Potential Tropical Cyclone 4 approaches the Gulf this weekend.

After former JEA CEO Aaron Zahn was sentenced to four years in federal prison for conspiracy and wire fraud on Tuesday, News4JAX wanted to know what life will be like for him when he begins his sentence.

The former JEA CEO convicted on conspiracy charges in a scheme for a proposed bonus plan that prosecutors said could have paid out millions of dollars to Aaron Zahn and other executives, had the city-owned utility been sold, will spend four years behind bars.

Zahn is set to learn his fate on Tuesday afternoon and could be sentenced to up to nine years in federal prison.

Zahn is set to learn his fate on Tuesday afternoon and could be sentenced to up to nine years in federal prison.

Painting a picture of a family man, involved in his community, attorneys for former JEA CEO Aaron Zahn are asking a judge to not impose a multi-year prison sentence for his federal convictions of conspiracy and wire fraud, which they say has already taken an immense toll on Zahn and his family, with scrutiny and humiliation leading to a diagnosis of PTSD for the former utility head.

One week before former JEA CEO Aaron Zahn goes before a federal judge to learn his sentence for conspiracy and wire fraud, federal prosecutors are arguing that punishment should be one of “multi-year incarceration.”

JEA said it repaired a leaking water main 25 feet below San Jose Boulevard and it will soon restore the excavation site.

If you think you’re paying too much, you can give JEA a call to schedule a free assessment. They will diagnose the problem and if there isn’t one, they’ll recommend some lifestyle changes.