Fraud is broad and is a growing problem across all of Northeast Florida, from romance scams to fake bank alerts. We got important advice from law enforcement to help you protect yourself.
A series of anonymous text messages criticizing prominent Jacksonville leaders has escalated, with the sender now directly contacting News4JAX Anchor/Reporter Tarik Minor.
A News4JAX I-TEAM investigation into a decades-long oversight at a local recovery program has prompted a wave of community support, helping keep the organization afloat as it works to meet costly safety requirements.
The News4JAX I-TEAM has uncovered new details about an anonymous mass text message campaign targeting two prominent Jacksonville leaders.
A Northeast Florida gift card company and its owner have been permanently banned from doing business in Florida. The decision, which was sparked by dozens of consumer complaints, was handed down against Gift Card Deal Marketplace Inc., which operated as giftcarddeal.com, and its owner, after a judge found the company was cheating customers.
More than 50 people from 12 different animal advocacy organizations and shelters in Florida have signed a 197-page complaint, requesting the state launch a criminal investigation into the Union County Animal Control office.
Jacksonville has spent $4.2 million in taxpayer money over the past three and a half years maintaining properties that records show are not being cared for by their owners. That’s the figure uncovered by the News4JAX I-TEAM, which reviewed a list of properties where the city says it has had to hire companies to clean up neglected sites.
Just weeks after the News4JAX I-TEAM exposed dangerous living conditions at a Westside apartment complex — including a massive sinkhole and residents going days without running water — the property has changed hands through a foreclosure.
A young couple thought they had found their dream home in Jacksonville, but they soon found themselves in a rental scam nightmare when they learned a week after they moved into the house that the Facebook Marketplace listing was fake.
Some of his tenants call him a slumlord, complaining of trash piling up and properties not being safely maintained, but a landlord’s empire in Jacksonville may be crumbling.
From a botched refrigerator installation to complaints filed against a landlord for awful living conditions. Here are the top 10 I-Team and Addressing Affordability stories of 2025.
It’s almost Christmas, and residents of Grassy Pond Apartments on California Avenue are still dealing with a bit of a mess.
A Jacksonville family says they are spending the holidays in a home ripped apart after discovering that a roof installed through their insurance company years ago was allegedly never done correctly.
A Jacksonville woman said she was terrified this summer when two officers with the Jacksonville Sheriff’s Office overstepped their authority and tried to illegally evict her.
A growing number of Florida homeowners say their mortgage payments jumped by hundreds, even more than a thousand dollars, within their first year of owning a new construction home, and many believe they were never warned it could happen.
Dozens of Northeast Florida families say they were blindsided by steep increases in their monthly mortgage payments after buying new construction homes from D.R. Horton, one of the nation’s largest homebuilders.
A Baptist Health patient says she was shocked to find another person’s private medical information in her online health portal, raising serious concerns about patient privacy and data security.
As Mexican drug cartels persist in smuggling highly addictive and dangerous drugs into the United States, American citizens legally permitted to buy firearms are trafficking these weapons to the cartels.
A Jacksonville councilman has filed a class action lawsuit against a local outdoor kitchen and hot tub company.
The News4JAX I-TEAM has obtained documents showing the then-principal and assistant principal at DA failed to follow up on several allegations of teacher misconduct involving during the 2022-2023 school year.
For the first time, News4JAX cameras were rolling to see how local first responders train to find vulnerable Duval County residents who wander off.
The Clara White Mission is one of the most popular nonprofits in the River City which has been headed by City Council member Ju’Coby Pittman for more than 30 years.
A new Florida law that will take effect on July 1 intends to protect property owners from squatters.
From Social Security numbers to banking information, both private and public entities are being targeted and are receiving the same message: “We have your personal data. Pay up, or you’ll face the consequences.”
Card skimming has evolved. You’re not only at risk at the gas station anymore. Card skimmers were found locally at grocery stores, ATMS, marinas, and convenience stores.
Customers are contacting the News4JAX I-TEAM with concerns about a local outdoor kitchen company. The Office of Attorney General has confirmed it’s received 19 complaints involving Premier Outdoor USA. We also learned there’s an active consumer protection investigation.
A global threat analyst said people living in Jacksonville Beach should assume their information is now in the hands of cybercriminals. The city of Jacksonville Beach was hacked at the end of January, and a Russian-based cyber gang called LOCKBIT was believed to be responsible.
A Global Threat Analyst has a blunt message for people living in Jacksonville Beach. He said, "assume your information is in the hands of cybercriminals." The city of Jacksonville Beach was hacked at the end of January, and we've since learned a Russian-based Cybergang called LOCKBIT is responsible.
A cyber attack in Jacksonville Beach has affected the city's information system. Cyber criminals are holding personal data like social security numbers and banking information for ransom. If you're affected, you will be notified by mail.
The Jacksonville Apartment complex at the center of a News4JAX I-TEAM investigation into potential sewage washing up in tenants water supply has conducted water sampling of its own. It now says the water is safe.
The News4JAX I-TEAM has obtained records showing for years, police didn’t thoroughly investigate allegations against a Jacksonville man now charged with operating a child sex trafficking ring. Records uncovered by the News4JAX I-TEAM show multiple people told police Duane Sikes was abusing boys starting in 2010…but JSO’s own records show some allegations were never followed up on.
Airbnb updated its policy on security cameras this week and now bans the use of all indoor security cameras in its listings worldwide.
Customers who contracted with Waterpools Jacksonville are contacting the News4JAX I-TEAM because of jobs left behind and poor workmanship. The owner says it's all because of a recent hospitalization -- the same story he gave us 10 years ago.
Imagine owning a piece of waterfront property near Black Creek for decades and learning it's been sold to a developer without you even knowing it. It's a Middleburg man's reality. His nearly 3-acre plot of land was sold to a Jacksonville developer by a scammer.
A local woman told the I-TEAM that when she went to cancel her membership at a local gym in 2021, a male employee used that opportunity to steal private, nude photos from her iPhone.
Three whistleblowers are warning of potential danger on Northeast Florida’s iconic drawbridges: downtown Jacksonville’s Main Street Bridge, St. Augustine’s Bridge of Lions, the Crescent Beach Bridge, and the Ortega River Bridge.
The Florida Department of Transportation denied claims from drivers after their cars were damaged while driving on a stretch of I-10 between Chaffee Road and Hammond Boulevard.
It’s all about breaking the cycle and keeping people out of jail and cutting down on homelessness in Jacksonville — and saving taxpayers money at the same time. And a team of mental health and legal professionals believe they’re on the right track with a program that identifies and treats repeat offenders with severe mental illness and substance abuse problems.
The News4JAX I-TEAM is looking into the history of a stretch of I-10, where hundreds of people say their windshields have been chipped or cracked from the broken asphalt on the highway.
The News4JAX I-TEAM looked into concerns over the city of Jacksonville and JEA’s septic tank phase-out program in several neighborhoods. As the project nears completion, one family is unhappy about the way their yard looks after the construction.
The News4JAX I-TEAM shed some light on solar panel company, exposed a roofing company and asked key questions of a suddenly shuddered dealership in 2023.
A Jacksonville man was sentenced to one year in prison after he pleaded guilty to misusing nearly $1 million in Paycheck Protection Program loan money, funds that investigators say he spent on himself.
A manager of a Jacksonville towing company said safety concerns and numerous repossessions are the reasons behind it taking weeks for people to retrieve their items from repossessed vehicles following several complaints about the matter.
Jacksonville Mayor Donna Degan is trying to make good on a promise made to River City residents back in the late 1960s during consolidation. Funds for the septic tank phaseout program are part of the city’s newly released final transition report.
A local woman who discovered Amazon had been overcharging her sales tax for years has now received a $750 credit from the company, and other local customers affected could also be receiving refunds soon.
Honest Abe Roofing’s corporate headquarters is addressing Florida office closures for the first time.
Traffic stops are the most common police interactions in the United States, but they can also be among the most dangerous, with risks for both law enforcement officers and civilians. A recent incident in Camden County, where a traffic stop escalated into a deadly shooting, has raised questions about the need for a safer approach to traffic stops. Civil rights activists are now pondering whether a different approach at the beginning of such stops could prevent such tragic outcomes.
A legal expert explains why the State Attorney chose not to press criminal charges against April Bell, and what you need to know about laws pertaining to your pets.
Crews from the city were out at Colonial Forest Apartments Monday – cleaning things up and repairing staircases that were recently condemned because of rotting wood and other stability issues. The repairs are starting just days after a judge granted the City of Jacksonville an emergency temporary injunction requiring the Colonial Forest owner to correct issues at the property.
Environmental activists are warning there will be contamination and devastating damage to the ecosystem in both Florida and Georgia if a company is allowed to come in and mine for minerals near the Okefenokee swamp. The company contends it won't do any harm and will bring money and jobs to the area.
Residents at Colonial Forest Apartments on the Westside say they feel unsafe living there. Multiple stairways and patios have been condemned at the property on Firestone Road. One woman told News4JAX she nearly fell off her front porch because the patio floor caved in.
Some employees at the Serenata Beach Club in Ponte Vedra Beach say they won’t be returning because of poor communication from the owners on financial issues. The managing company issued a notice of termination to beach club employees Monday because of “irrecoverable business losses” and directed employees to pursue other opportunities in the area.
The City of Jacksonville is looking into complaints of unusually high water bills at the Three Seasons Mobile Home Village — a mobile home community on the Westside — after the News4JAX I-TEAM received several messages from affected residents and discovered the owners were at the center of an investigation for the same issue at a mobile home park near Columbus Ohio.
Nearly a dozen tenants of a local mobile home park are sharing their concerns over unusually high water bills after the News4JAX I-TEAM reported the case of a disabled veteran who was being threatened with eviction if she didn’t pay a $2,200 water bill.
A local disabled veteran is turning to the News4JAX I-TEAM after her landlord threatened to evict her if she didn’t pay a $2,200 water bill for her mobile home. Kelly O’Neil who lives at the Three Seasons Mobile Home Park off Collins Road, says her bill normally averages $30 a month.
The News4JAX I-TEAM has uncovered two foreclosure lawsuits related to a Flagler Beach real estate project linked to Serenata Beach Club owners, Molly and Jeffrey Butler.
A Jacksonville nonprofit and a developer have purchased a pair of troubled apartment complexes on the city’s eastside, paving the way for renovations and property improvements. Nonprofit LIFT JAX and real estate company Joined Development announced on Tuesday that they official purchased Eastside Terrace and Eastside Gardens for $6.2 million. The agreement was years in the making. They expect to begin renovations within 60 days.
One of the biggest concerns in Jacksonville is housing, or the lack of it. The News4JAX I-TEAM has been showing you many of the concerns over the years. Most recently the poor conditions at an eastside apartment complex.
Jacksonville city officials, nonprofit leaders and private stakeholders met this week on Mayor Donna Deegan’s housing subcommittee on Friday.
A Jacksonville nonprofit and a developer plan to buy and renovate two troubled apartment complexes on the Eastside the I-TEAM first exposed back in 2021 for unsanitary and unsafe conditions. It’s a deal that’s years in the making.
A former customer tells the I-TEAM that she is still not able to obtain permanent license plates for her SUV from the company that took over the business.
Jacksonville Mayor Donna Deegan joined other city officials and HUD representatives at the Cascade Apartments on Kings Road Tuesday afternoon. This comes after the News4JAX I-TEAM reported on the mold, pest and structural problems there.
Residents at a Grand Park apartment complex are begging for help. They said they’ve endured horrid living conditions without any repairs for years.
The former lead pastors and founders of Celebration Church filed a new federal complaint accusing a church planting organization and three other pastors of masterminding a conspiracy to take over the church and oust the founders from their roles.
Questions about whether inmates were getting their prescriptions here at the jail go back to at least 2018. There are also reports of medications disappearing.
Records show the city signed a $98 million contract for healthcare at the jail with a corporation that had been convicted just weeks earlier of letting an inmate die by dehydration at a Wisconsin jail and falsifying records to conceal it.
Since November, four guards at the Camden County Detention Center have been arrested in connection with hitting inmates, and the News4JAX I-TEAM learned a fifth was fired about three weeks ago for inappropriately using force.
Outraged parents have been pouring into the News4JAX I-TEAM about a mix-up involving the graduation gowns for seniors at Jean Ribault High School.
Three Camden County law enforcement officers were indicted Wednesday on charges related to the beating of a 41-year-old inmate inside the county jail that was caught on camera.
A News4JAX I-TEAM analysis of Jacksonville property records found more than 9,600 homes across Duval County are owned by large, institutional investors, which are companies that have more than 1,000 homes nationwide in their portfolio.
The China-based solar panel company, Jinko Solar, sent a response to the News4JAX I-TEAM about a federal search warrant executed at its Jacksonville plant.
The woman who fell victim to squatters in her home is now using her experience to help others who could be dealing with the same issue.
JSO is searching for a man accused of organized fraud. The Securities of Exchange Commission has also filed a civil lawsuit against the suspect, claiming Cedric Griffin scammed more than 100 victims into contributing nearly $6 million to a real estate Ponzi scheme.
A News4JAX I-TEAM investigation uncovered a mistaken identity of a Northside woman. The woman, Khristi Jackson, feels her civil rights may have been violated by Jacksonville police officers who forced their way into her home without a warrant.
The Duval County Public School’s special meeting was abruptly canceled Friday, leaving some former Douglas Anderson School of the Arts students disappointed that they didn’t have a chance to discuss their ideas as the investigation into longtime music teacher Jeffrey Clayton, who is now charged with lewd behavior involving a student, continues.
Late last year, a prominent Northeast Florida businessman and well-known political donor Kent Stermon was found dead in his truck at the Mayport Post Office in Atlantic Beach. No foul play is suspected.
Leaders at Duval County Public Schools (DCPS) are ramping up efforts to keep students and staff safe with the installation of new high-tech detectors designed to flag guns, knives, and bombs.
While school and church shootings often dominate the conversation, data shows that most active shooter situations are actually at workplaces and carried out by former or current employees. That’s the case in Louisville, where Monday an employee at Old National Bank opened fire, killing 5 people, and wounding 8 more.
The family of a student who police said was abused by a longtime Douglas Anderson School of the Arts music teacher has hired a law firm to launch an independent investigation
A scathing grand jury report from the Florida Supreme Court details federal flights filled with migrant children coming through Jacksonville International Airport in 2021.
The News4JAX I-TEAM paid another visit Friday to a home in Hogan’s Creek, where an owner previously said squatters moved onto her rental property and never left.
The family of a Putnam County mail carrier killed in a dog attack is pushing for accountability, now bringing their concerns to federal and local officials.
A Jacksonville homeowner contacted the News4JAX I-TEAM, saying squatters moved into her rental property and never left.
School campus safety is once again in the spotlight following the deadly shooting at a Nashville Christian school, and on Tuesday, the News4JAX I-TEAM reported that a $36,000 contract for active shooter training and campus evaluations in Duval County hasn’t been used 10 months after leaders announced it.
The family of a Putnam County mail carrier fatally attacked by dogs in August is now demanding accountability.
The I-TEAM has been digging into the allegations against a former Nassau County Sergeant, who was also a DEA task force officer, and found possible ties to another drug investigation resulting in the arrest of a longtime Florida Highway Patrol trooper.
Hate crimes reported in America are showing an alarming rise again, according to a revised report from the FBI documenting 2021 cases.
More customers of the Jacksonville car dealership that suddenly closed its doors in February are expressing their worries to the News4JAX I-TEAM.
Many customers of a car dealership that abruptly closed its doors are concerned that their cars could be repossessed at no fault of their own.
Small towns and big cities alike are struggling to recruit and retain law enforcement officers amid national controversy over the police profession. Many veteran officers are retiring, leaving agencies in a bidding war for qualified candidates — as they try to hire the next generation to protect and serve.
A Jacksonville woman says her home was listed for rent on several websites without her consent in February.
The News4JAX I-TEAM has learned new information regarding a dog attack that resulted in the death of a 61-year-old mail carrier in Putnam County in August of last year.
